Tag Archives: business owners

business owner, outsourcing

The funny thing about owning a business.

The funny thing about running a business today is that you can feel pretty invincible. After all, you can ask Google any question you have on any topic. If you don’t feel like consulting Google, you can pop into your favorite Facebook group and post your question and sit back and wait for the answers to appear. Perhaps you thought you knew the answer to your question but wanted confirmation.

The problem is that it’s easy to pick the answer from Google that you want. The Facebook group that chimes in to answer your question is a group of like-minded people just like you. Continue reading →

Creating Opportunity by Delegating

delegate to success

 

When I started my business, I did everything myself. My first foray into delegating happened when the paper started piling up on my desk because I had less time to scan and organize my receipts and other documents. I chose to delegate that task to Shoeboxed.

The next task I delegated was organizing the various tasks I had to complete for clients. I delegated this task to task (project) management software.

Following that, I took a bigger step at delegating. I hired a virtual assistant to help with my newsletter, social media, phone calls, and even travel arrangements.

Why did I delegate these tasks? Because there is a limit to how many productive hours I have in a day. When I delegate tasks, I am more organized and able to accomplish more in a day. I also have more time for client work and even for myself instead of spending time on administrative tasks. I mostly delegate tasks because of time limits, not my inability to perform them. However, there are skills such as graphic design, copy editing, and web design that I do not possess and choose to delegate to an expert. An expert who will accomplish the task at a fraction of the time that I could and with a much better result. Oh, and let’s not forget the reduction of stress at not constantly trying to cram too much into too few hours.

I’ve come to view delegating as something more than outsourcing tasks I cannot or choose not to do myself. Whether I am delegating tasks to software to automate them or paying an expert to perform those tasks, I am paying forward my success. My business reached the milestone of not being able to go it alone. By delegating tasks to an expert, not only am I able to use my own time more efficiently, I am providing the opportunity to an expert to grow their own business. What’s better than giving back?

Another Way to Protect your Data

There’s no end of articles out there telling you how to protect your data. Having strong passwords is obvious. But think about employees and independent contractors that have access to your online data.

When is the last time you reviewed who has access to your online accounts? People move on, and task assignments change. People who work for you should only have access to the data they need in order to do their job. No more, no less.

Invest the time to review and update who has access to your online accounts on a regular basis. While you’re at it, change those passwords too. Doing so could reduce your risk of damage to your finances and reputation.

Here’s a list of places to start:

*Accounting Software
*Online Banking
*Employee Benefits
*Credit cards (online access and physical cards)
*Sites you purchase from online
*Twitter
*Facebook
*LinkedIn
*HootSuite
*SproutSocial
*WordPress
*Newsletter software (MailChimp, Constant Contact)
*Online document sharing (Dropbox, GoogleDocs)

Are you a victim of fraud?

I have had the misfortune on several occasions to speak with business owners who were victims of fraud. Fraud can destroy your business by the way of ruined relationships and cash flow problems that force you into bankruptcy.

Regardless of the size of your business, you don’t have to spend a lot of time and money to reduce your exposure to fraud. Simply put, set boundaries and hold the people who work for you (or otherwise represent you) accountable. Some see these accountability measures as an accusation. (You don’t trust me! or But we’re all friends!) I call them protection. In the words of Ronald Reagan, “trust but verify.” Accounting is about financial responsibility and transparency.

Continue reading →

Improving your Collections Chances!

I recently had an unfortunate experience with collecting payment from a client.  I would like to share some information with you so that you will, hopefully, not have to go through this as well…

I had an unresolved invoice from a client and after many attempts on my part to collect the debt, I had to turn to a collection agency.  This is not an avenue that any business owner relishes, however, I was able to receive some sound advice through the generosity of the collections agency. It was suggested to me that I add a “Personal Guaranty” to my standard business agreement. They even provided me with the proper verbiage!  I would love to share this with you so that you may also take advantage of the great advice that I received.

PERSONAL GUARANTY

In consideration of [COMPANY NAME] its subsidiaries or affiliates, extending credit, I/we jointly and severally do personally guarantee unconditionally, at all times, to [COMPANY NAME], its subsidiaries or affiliates, the payment of indebtedness or balance of indebtedness of the within named firm. I understand that this could include remedies up to and including reporting on my personal credit and responsibility for any and all collection or attorney fees associated with the recovery of any past due balances.

 

By adding the “Personal Guaranty” to your service contract, you may increase your chances of being able to collect if you should find yourself in the unfortunate situation of having an “noncollectable” account!!

Tame your software subscriptions

Software subscriptions out of control?

Tame them with these simple steps

Online software subscriptions are all the rage. They’re pretty much how I run my business, and there are some great tools out there. But the phrase “buyer beware” applies as much here as it does elsewhere, and I have to say I’ve learned some hard lessons over the years. Here are a few things I do to save money and make sure I’m in control of my subscriptions, not the other way around.

Set calendar reminders 

We all get busy, and whether you have just one subscription or several that automatically renew, it can be hard to keep track of renewal dates. Creating calendar reminders that alert you a few days ahead of a renewal date gives you a chance to review the subscription before your credit card is charged to see if you need to:

Cancel because you no longer use it. Sometimes subscription use falls by the wayside, so periodic review is always a good idea. Only a few companies offer a partial refund when you cancel a subscription in the middle of a billing cycle, and there’s nothing worse than paying for something you don’t use or need.

Review your subscription level.  If you still need the software but aren’t using all the bells and whistles, you can often downgrade to a less expensive option.

Beware the annual subscription

Many software companies offer discounts when you pay for a year in advance, even throwing in a couple of months for free. Don’t be in a hurry to do this. Many companies are reluctant to issue mid-year refunds, so if you have to cancel mid-year, you can lose a lot of money. And sometimes, you have no choice but to cancel. Companies can make changes to their software during the course of a subscription, and what began as a useful tool for your business can suddenly become a handicap. This happened to me with my project management software recently, and I was forced to stop what I was doing midstream and find different software because it had such a negative impact on my productivity.

Watch the webinar

Before subscribing to online software services, take the time to sign up for a free trial and the free introductory webinars. Webinars are usually 30-60 minutes long and go a long way toward helping you decide if a product is right for you. In addition, if you decide to subscribe, you’ll already be a step ahead of the game since you’ll already know how to put the software to work for you.

Time taken to research and review your software subscription plans is time wisely spent.  Just like the old saying goes, “Short-term pain, long-term gain.”

Tame your software subscriptions with these simple steps.

Travel and Work from Anywhere

Do you ever read about business owners that travel the world and work from anywhere? Wonder how they did it (and feel a bit jealous)? Here’s how I did just that.

I live in Arizona while my family resides in Pennsylvania. This past holiday season, I flew to Pennsylvania in December and returned to Arizona in January. I did not ship anything ahead for my business nor did I pay any excess baggage fees.

How did I do it? My business has been paperless from the start. What I don’t scan and file myself, Shoeboxed does for me. Clients share documents with me via Dropbox and any paper that does come my way is scanned and shredded (mostly). This eliminated carrying piles of paper with me.

So what did I carry with me?
• MacBook Pro
• iPad
• wireless mouse
• wireless keyboard
• 3-4 folders with documents that I needed hardcopies of
• 2 wire-bound notebooks
• Calendar/Planner
• assortment of writing utensils
• iPhone
• bluetooth headset
• and of course the chargers for all of the above

And it all fits in this Mobile Edge laptop backpack.

I like this laptop backpack because of its slim design, but the best feature is it is TSA friendly. That means I just unzip the laptop compartment and send my bag through the scanner without taking my laptop out of the bag.

While using my iPad as a second monitor to view documents, I was able to work very efficiently. And with my Bluetooth headset and Join.me screen-sharing, meetings were a breeze.

I will admit to some trepidation at traveling so far away for so long. What if I forgot something important? Having the right tools made all the difference. In the end, there was nothing I had left behind (documents or other) that caused any sort of panic and I had a pleasant stay with my family.

*Note: Links may be affiliate links and I may earn a few coins if you clink the link and buy something.